Troubleshooting

Having a technical issue?

• Error Page: An Error Has Occurred. What do I do?
• Is my device supported to take the Arena questionnaire?
• I tried to access the screening, and was told my screening was already submitted
• I was in the middle of taking the screening, and I lost my connection
• I was in the middle of taking the screening, and my session ended.
• Error Page: Browser not Supported. What do I do?