{"article":{"id":115004427928,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004427928.json","html_url":"https://help.arena.io/hc/en-us/articles/115004427928-I-expected-to-receive-an-email-with-a-link-to-the-Arena-questionnaire-but-didn-t-What-do-I-do","author_id":775463668,"comments_disabled":false,"draft":false,"promoted":false,"position":18,"vote_sum":0,"vote_count":0,"section_id":200551868,"created_at":"2017-03-13T11:25:09Z","updated_at":"2026-03-19T14:12:56Z","name":"I expected to receive an email with a link to the Arena questionnaire but didn’t.  What do I do?","title":"I expected to receive an email with a link to the Arena questionnaire but didn’t.  What do I do?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T16:52:06Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"<p><span style=\"font-weight: 400;\">Please contact our support team via support@arena.io or 1-888-444-0693 x 3405. Be sure to provide them with your name and email address. They will be able to assist you in gaining access to the questionnaire. </span></p>"}}