![\"Screen_Shot_2018-12-11_at_10.13.15_AM.png\"](\"https://help.arena.io/hc/article_attachments/360021753454/Screen_Shot_2018-12-11_at_10.13.15_AM.png\")
These terms of use govern your use of the websites and applications operated by Arena Analytics Inc. (“Arena”) and the services Arena offers through them, including its Software-as-a-Service application (collectively, the “Services”); by using the Services, you accept these terms of use in full. If you disagree with these terms of use or any part of these terms of use, you must not use the Services.
\nArena’s websites use cookies. By using the Services, which use signifies your agreement to these terms of use, you consent to our use of cookies and the other policies described in the privacy policies of Arena, which privacy policies are incorporated herein by this reference.
\nThe Services are not intended for the use of children under 18 and no such person is authorized to use them.
\nUnless otherwise stated, Arena and/or its licensors own the intellectual property rights in the Services and all materials offered through the Services. Subject to the license below, all these intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the Services for your own personal use, subject to the restrictions set out below and elsewhere in these terms of use. You must not:
\nAnyone believing that any material displayed through the Services is infringing their copyright interest or otherwise violating any of their rights should provide written notice to us describing in detail the basis for their concern and their legal interest in the material at issue as follows: legal@arena.io. Upon receipt of such notice, we will investigate and remove material if necessary. You will be notified of the results of such investigation.
\nYou must not use the Services in any way that causes, or may cause, damage to the Services or impairment of the availability or accessibility of the Services; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use the Services to copy, store, host, transmit, send, use, publish or distribute any material which is obscene, abusive, false, violent or defamatory or consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software. We maintain sole discretion to remove, without notice, any material which we deem to be inappropriate for any reason. You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to the Services without Arena’s express written consent. You must not use the Services to transmit or send unsolicited commercial communications. You must not use the Services for any purposes related to marketing without Arena’s express written consent. You may not use or export or re-export any Services in violation of any applicable laws or regulations, including without limitation United States export laws and regulations.
\nWhile we believe and intend that our information security practices reflect good practice, there is no such thing as perfect information security. As such, users of the Services assume the risk of security breaches involving us, our affiliated persons and entities and any third parties which we contract with to perform the Services for our users, and all consequences resulting from them. In furtherance of the foregoing, users must safeguard their credentials. THE SERVICES ARE PROVIDED “AS IS, AS AVAILABLE.” ARENA EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND REPRESENTATIONS OF ANY KIND OR NATURE WITH RESPECT TO THE SERVICES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR NONINFRINGEMENT TO THE FULLEST EXTENT PERMITTED BY LAW. ARENA MAKES NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY, COMPLETENESS OF, OR RESULTS TO BE ACHIEVED FROM ARENA OR THE SERVICES. ARENA DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICES WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) ERRORS OR DEFECTS WILL BE CORRECTED, OR (E) THE SERVICES OR THE SERVER(S) THAT MAKE THE SERVICES AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. . YOU ACKNOWLEDGE THAT ANY RELIANCE ON ANY OPINION, ADVICE, STATEMENT, MEMORANDUM, OR INFORMATION AVAILABLE THROUGH THE SERVICES SHALL BE AT YOUR SOLE RISK. ARENA RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO CORRECT ANY ERRORS OR OMISSIONS IN ANY PORTION OF THE SERVICES. ARENA MAY MAKE ANY OTHER CHANGES TO THE SERVICES AND THE MATERIALS, PRODUCTS, PROGRAMS, SERVICES OR PRICES (IF ANY) DESCRIBED IN THE SERVICES AT ANY TIME WITHOUT NOTICE. THE SERVICES ARE FOR INFORMATIONAL PURPOSES ONLY AND SHOULD NOT BE CONSTRUED AS TECHNICAL ADVICE OF ANY MANNER.
\nArena will not be liable to you (whether under the law of contract, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, the Services:
\nThese limitations of liability apply even if Arena has been expressly advised of the potential loss.
\nNothing in this disclaimer or limitation of liability will exclude or limit (a) any warranty implied by law that it would be unlawful to exclude or limit; or (b) Arena’s liability in respect of any:
\nBy using the Services, you agree that the exclusions and limitations of liability set out in this disclaimer are reasonable. If you do not think they are reasonable, you must not use the Services.
\nYou accept that, as a limited liability entity, Arena has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Arena’s officers or employees in respect of any losses you suffer in connection with the Services. Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in these terms of use will protect Arena’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Arena. The Services may contain links to other independent third-party websites (“Linked Sites”). These Linked Sites are provided solely as a convenience to you. Such Linked Sites are not under Arena’s control, and Arena is not responsible for and does not endorse the content of such Linked Sites, including any information or materials contained on such Linked Sites.
\nYou hereby indemnify Arena and undertake to keep Arena indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Arena to a third party in settlement of a claim or dispute on the advice of Arena’s legal advisers) incurred or suffered by Arena arising out of any breach by you of any provision of these terms of use, or arising out of any claim that you have breached any provision of these terms of use.
\nWithout prejudice to Arena’s other rights under these terms of use, if you breach these terms of use in any way, Arena may take such action as Arena deems appropriate to deal with the breach, including suspending your access to the Services, prohibiting you from accessing the Services, blocking devices using your IP address from accessing the Services, contacting your internet service provider to request that they block your access to the Services and/or bringing court proceedings against you.
\nArena may revise these terms of use from time-to-time in its sole discretion. Please check this page regularly to ensure you are familiar with the current version.
\nArena may transfer, sub-contract or otherwise deal with Arena’s rights and/or obligations under these terms of use without notifying you or obtaining your consent.
\nIf a provision of these terms of use is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
\nThese terms of use, together with Arena’s privacy policies, constitute the entire agreement between you and Arena in relation to your use of the Services, and supersede all previous agreements in respect of your use of the Services.
\nArena’s failure to insist on or enforce strict performance of these terms of use shall not be deemed a waiver by Arena of any provision or any right it has to enforce these terms of use. Any such waiver must be in writing in order to be effective.
\nIrrespective of the situs of any user, any disputes relating to these terms of use shall be resolved through arbitration in accordance with Maryland law in Baltimore, Maryland. No class action may be pursued or maintained with respect to any dispute regarding these terms of use, our privacy policies or any aspect of the Application and our services.
\nArena administers and operates the Services from its location in the United States of America. If you choose to access the Services from outside the United States, you do so on your own initiative and you are solely responsible for complying with applicable local laws.
\nYou may preserve these terms of use and the privacy policies in written form by printing them for your records, and you waive any other requirement that they be evidenced by a written document.
\nThe parties declare that they have required that these terms of use and all documents related hereto, either present or future, be drawn up in the English language only. Les parties déclarent par les présentes qu’elles exigent que cette entente et tous les documents y afferents, soit pour le present ou le future, soient rédigés en langue anglaise seulement.
\nlegal@arena.io
502 S. Sharp Street
Baltimore, MD 21201.
Effective: September 15, 2017
If you lose connection to the screening, you may get a page that looks like the following:
\n
An error has occurred. Arena Support has been notified and is looking into the problem. If you would like to contact Arena Support, see contact information below.
\nPlease try to:
\nIf when trying again you receive the same error page, please contact us using the information on the page for further assistance.
\n\n
"},{"id":360002969633,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/360002969633.json","html_url":"https://help.arena.io/hc/en-us/articles/360002969633-Privacy-Policy","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":1,"vote_sum":5,"vote_count":7,"section_id":360000669613,"created_at":"2018-04-10T21:16:49Z","updated_at":"2019-12-16T23:44:44Z","name":"Privacy Policy","title":"Privacy Policy","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2018-04-11T16:51:40Z","user_segment_id":null,"permission_group_id":99667,"content_tag_ids":[],"label_names":[],"body":"
Arena (“we” or “us”) values your privacy. This Privacy Policy explains the kinds of information we may collect about you when you apply for a position at one of our clients and why, and how we handle that information. By applying for this job and progressing through this application, you agree to this Privacy Policy and the Terms of Service located at www.arena.io which are incorporated into this Policy by this reference. This Privacy Policy describes the following:
\nYou are applying for a position with Arena’s client, and Arena, on the client’s behalf, predicts the likelihood of applicant success in different roles inside the organization. Accordingly, we will predict the likelihood you will succeed in the position to which you have applied, and we will also predict the likelihood you will succeed in any of the other roles in the organization whether or not you have actively applied to them. The organization to which you are applying will thus be able to help you navigate to the positions in the organization where you are most likely to thrive and be happy. Our application is not intended for the use by children under the age of 18, and such persons are not authorized to use our application without parental or guardian consent. By using the application, you represent that you are 18 years of age or older.
\nWe will collect information you have submitted through this process, including your resume and background information, and including how you respond to questions you answer through this process. We may also collect information on you in the public domain that you do not provide directly to us, and we may collect information about the way in which you interact with these sites, including the device you use to access our application and how you use that device while accessing our application. We also collect contact information about you so that we may provide information related to your application and alert you about service-related announcements (such as when we must temporarily suspend our service for maintenance). We will not collect financially sensitive information, such as social security numbers, driver’s license numbers, and bank account or credit card numbers, and if we collect demographic information such as gender, ethnicity, or sexual orientation we will use that only to validate that our predictions are reducing any implicit bias in the hiring process.
\nThe data we collect under this Privacy Policy will be stored on our servers and other systems using a variety of technologies to encrypt and secure your information to prevent access by unauthorized parties. While we believe and intend that our information security practices reflect good practice, there is no such thing as perfect information security. As such, though our systems will be secured using industry standard or leading methods, given that frequently it is the acquisition of user credentials and devices that are the cause of security breaches, users assume the risk of security breaches and all consequences resulting from them. Please always be sure to safeguard your devices and credentials.
\nNo, other than as follows:
\nOtherwise, we will disclose your personally identifiable information to a third party only with your consent or if we are compelled to do so by law. We will use your information together with the information from everyone else who uses our system to improve our predictions and our products, but that usage will always ensure that your information is only used in a de-identified format and in the aggregate with other users’ data so that you are not individually identifiable.
\nWe do not take any specific technical measures to respond to “Do Not Track” settings in your internet browser. We are not responsible for the content or privacy practices on any non-Arena websites or the data practices of any of Arena’s clients. Please review the privacy policies of the organizations to which you are submitting applications.
\nWe may need to update this Policy to reflect changes in what we do and in applicable laws. We will, however, always maintain our commitment to respect your privacy. We will post any revisions to this Policy on our website so that you can see any changes that were necessary. Those revisions will apply both to data you provide going forward and to data we have already collected, and of course your usage of the system with that revised Policy will constitute your agreement with that revised Policy.
\nIf you have any questions about this Policy, the Terms of Service, our data practices or the information we have about you, please contact us with the information below.
\nlegal@arena.io
502 S. Sharp Street
Baltimore, MD 21201.
Effective: September 15, 2017
Arena uses data to illuminate talent. Arena partners with organizations to capture and apply data to create more accurate predictions of a candidate’s potential performance. Arena was founded to rethink the way hiring is done.
"},{"id":204567357,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/204567357.json","html_url":"https://help.arena.io/hc/en-us/articles/204567357-Is-my-device-supported-to-take-the-Arena-questionnaire","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":2,"vote_sum":3,"vote_count":3,"section_id":200554197,"created_at":"2015-02-03T19:09:42Z","updated_at":"2020-03-02T16:10:11Z","name":"Is my device supported to take the Arena questionnaire?","title":"Is my device supported to take the Arena questionnaire?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2020-03-02T16:10:11Z","user_segment_id":null,"permission_group_id":99667,"content_tag_ids":[],"label_names":[],"body":"The Arena questionnaire is optimized to work in Safari, Chrome, Firefox, Microsoft Edge and Internet Explorer 11 and above. This means that the questionnaire is also mobile device friendly, such as cellphones and tablets. If you are in one of these browsers and the questionnaire is still not working, please try to open the link in a different browser.
\nIf you are still unable to access the questionnaire. please contact us through filling out the form accessible in the questionnaire or emailing support@arena.io.
\n"},{"id":204567527,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/204567527.json","html_url":"https://help.arena.io/hc/en-us/articles/204567527-I-tried-to-access-the-screening-and-was-told-my-screening-was-already-submitted","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":3,"vote_sum":2,"vote_count":4,"section_id":200554197,"created_at":"2015-02-03T19:16:19Z","updated_at":"2021-03-27T09:21:53Z","name":"I tried to access the screening, and was told my screening was already submitted","title":"I tried to access the screening, and was told my screening was already submitted","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T17:57:54Z","user_segment_id":null,"permission_group_id":99667,"content_tag_ids":[],"label_names":[],"body":"
If you get this message, that means you have a valid completed questionnaire already in our system. Your Arena questionnaire results stay valid for 6 months. You only have to take it once in a 6 month period, even if applying to a different job at the same organization. Arena will be able to calculate your result for a different job without requiring you to retake the questionnaire.
"},{"id":115004278267,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004278267.json","html_url":"https://help.arena.io/hc/en-us/articles/115004278267-How-do-I-as-a-job-applicant-benefit-from-the-Arena-screening","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":4,"vote_sum":3,"vote_count":3,"section_id":200551868,"created_at":"2017-03-13T11:21:05Z","updated_at":"2023-03-02T08:08:18Z","name":"How do I as a job applicant benefit from the Arena screening?","title":"How do I as a job applicant benefit from the Arena screening?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-16T21:35:12Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"Arena is part of the hiring process – the questionnaire helps us (and the company hiring) get to know you better so we can begin to see if this is a job that you would be happy to stay in. We want your next job to be a good fit for everyone involved.
"},{"id":115004278367,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004278367.json","html_url":"https://help.arena.io/hc/en-us/articles/115004278367-Why-do-I-as-a-job-applicant-need-to-take-the-Arena-screening","author_id":775463668,"comments_disabled":false,"draft":false,"promoted":false,"position":5,"vote_sum":2,"vote_count":2,"section_id":200551868,"created_at":"2017-03-13T11:22:02Z","updated_at":"2026-08-09T01:53:30Z","name":"Why do I as a job applicant need to take the Arena screening?","title":"Why do I as a job applicant need to take the Arena screening?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T17:51:59Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"The organization to which you have applied has partnered with Arena to improve their hiring process and the Arena questionnaire is a part of your job application.
"},{"id":203884008,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/203884008.json","html_url":"https://help.arena.io/hc/en-us/articles/203884008-I-was-in-the-middle-of-taking-the-screening-and-I-lost-my-connection","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":5,"vote_sum":0,"vote_count":2,"section_id":200554197,"created_at":"2015-02-03T19:14:41Z","updated_at":"2019-01-10T17:57:31Z","name":"I was in the middle of taking the screening, and I lost my connection","title":"I was in the middle of taking the screening, and I lost my connection","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T17:57:31Z","user_segment_id":null,"permission_group_id":99667,"content_tag_ids":[],"label_names":[],"body":"If you are applying to a position where the link to the Arena questionnaire is contained within your job application, log back into your application and click again on the link to the Arena questionnaire.
\nAlternatively, if you received an email with a link to access the Arena questionnaire, you can re-access it through that email. Any responses that you have already given are saved so you can pick up where you left off.
"},{"id":115004278567,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004278567.json","html_url":"https://help.arena.io/hc/en-us/articles/115004278567-What-happens-if-I-do-not-complete-the-Arena-screening","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":6,"vote_sum":4,"vote_count":4,"section_id":200551868,"created_at":"2017-03-13T11:23:05Z","updated_at":"2023-03-02T08:08:57Z","name":"What happens if I do not complete the Arena screening?","title":"What happens if I do not complete the Arena screening?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T17:51:36Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"You are not obligated to complete the questionnaire, however, it is important to note that your job application may not be considered complete until you have completed the Arena questionnaire.
"},{"id":204567487,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/204567487.json","html_url":"https://help.arena.io/hc/en-us/articles/204567487-I-was-in-the-middle-of-taking-the-screening-and-my-session-ended","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":6,"vote_sum":1,"vote_count":1,"section_id":200554197,"created_at":"2015-02-03T19:13:50Z","updated_at":"2019-01-30T18:06:03Z","name":"I was in the middle of taking the screening, and my session ended.","title":"I was in the middle of taking the screening, and my session ended.","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-30T18:06:03Z","user_segment_id":null,"permission_group_id":99667,"content_tag_ids":[],"label_names":[],"body":"![\"Screen_Shot_2019-01-30_at_1.05.23_PM.png\"](\"https://help.arena.io/hc/article_attachments/360024087954/Screen_Shot_2019-01-30_at_1.05.23_PM.png\")
\n
If you are applying to a position where the link to the Arena questionnaire is contained within your job application, log back into your application and click again on the link to the Arena questionnaire.
\nAlternatively, if you received an email with a link to access the Arena questionnaire, you can re-access it through that email. Any responses that you have already given are saved so you can pick up where you left off.
"},{"id":115004430708,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004430708.json","html_url":"https://help.arena.io/hc/en-us/articles/115004430708-How-long-will-it-take-to-complete-the-screening","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":7,"vote_sum":1,"vote_count":1,"section_id":200551868,"created_at":"2017-03-13T13:12:37Z","updated_at":"2019-01-10T16:47:15Z","name":"How long will it take to complete the screening?","title":"How long will it take to complete the screening?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T16:47:15Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"We find that it takes applicants an average of 10-15 minutes to complete the questionnaire.
"},{"id":204937207,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/204937207.json","html_url":"https://help.arena.io/hc/en-us/articles/204937207-Error-Page-Browser-not-Supported-What-do-I-do","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":7,"vote_sum":1,"vote_count":1,"section_id":200554197,"created_at":"2015-03-03T21:57:51Z","updated_at":"2019-01-16T21:31:47Z","name":"Error Page: Browser not Supported. What do I do?","title":"Error Page: Browser not Supported. What do I do?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-16T21:31:47Z","user_segment_id":null,"permission_group_id":99667,"content_tag_ids":[],"label_names":[],"body":"If you try to access the Arena Screening while on an unsupported device or browser, you will receive an error page that states that your device is not supported.
\n![\"Screen_Shot_2019-01-16_at_4.31.08_PM.png\"](\"https://help.arena.io/hc/article_attachments/360023643013/Screen_Shot_2019-01-16_at_4.31.08_PM.png\")
If you think you were taken to this page erroneously, please check what browser you are in. A quick way to do this is to click here and the name and version of your browser will appear on the screen. If you are in a supported browser, please contact us so we can investigate the issue.
\nIf you are not in a supported browser:
\nFor Desktop Users:
\nIf you would like to download a supported browser or update your browser for your computer, you can find the links below:
\n\n\n\nIf you do not want to update/download a browser, you can use a public computer such as those available at a library or contact the Human Resources department at the company you applied at to see if you can schedule a time to take it at their office
\nFor Mobile/Table Users:
\nIf you are on a phone or mobile device that is not supported, please access the screening on a supported device (see list above). If you do not own one, you can use a public computer such as those available at a library or contact the Human Resources department at the company you applied at to see if you can schedule a time to take it at their office
"},{"id":115004430688,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004430688.json","html_url":"https://help.arena.io/hc/en-us/articles/115004430688-How-long-will-I-have-access-to-the-screening","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":8,"vote_sum":1,"vote_count":1,"section_id":200551868,"created_at":"2017-03-13T13:12:11Z","updated_at":"2021-07-26T22:38:48Z","name":"How long will I have access to the screening?","title":"How long will I have access to the screening?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T16:47:33Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"You will have access to take the questionnaire for 6 months. You can take the questionnaire at your convenience, but please keep in mind that this questionnaire is a part of your job application and necessary to continue your application process. It is in your best interest to complete it as soon as possible, as some jobs may fill quickly.
"},{"id":115004430728,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004430728.json","html_url":"https://help.arena.io/hc/en-us/articles/115004430728-Can-I-take-the-screening-on-my-phone-or-on-my-tablet","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":9,"vote_sum":0,"vote_count":0,"section_id":200551868,"created_at":"2017-03-13T13:13:26Z","updated_at":"2019-01-10T16:46:29Z","name":"Can I take the screening on my phone or on my tablet?","title":"Can I take the screening on my phone or on my tablet?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T16:46:29Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"Yes, the questionnaire is mobile-device friendly. We support Android 2.2 – 2.3, and 4 and up. We also support iOS 7 and up. Please ensure you are using one of these operating systems. If you are still unable to access the questionnaire, please try the questionnaire on a computer.
"},{"id":204567947,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/204567947.json","html_url":"https://help.arena.io/hc/en-us/articles/204567947-What-can-I-expect-from-the-screening-Is-it-a-test-do-I-need-to-study","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":10,"vote_sum":1,"vote_count":1,"section_id":200551868,"created_at":"2015-02-03T19:45:41Z","updated_at":"2019-01-10T17:56:20Z","name":"What can I expect from the screening? Is it a test - do I need to study?","title":"What can I expect from the screening? Is it a test - do I need to study?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T17:56:20Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"This questionnaire is not a test, so no studying is necessary! There’s no answer key that your responses are being compared against.You should expect to answer questions and respond to statements about your past experiences, what you like, how you like to work, and possibly a few math and reading questions. It is estimated to take you 10 - 15 minutes to complete the questionnaire, but take as long as you need.
"},{"id":115004430668,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004430668.json","html_url":"https://help.arena.io/hc/en-us/articles/115004430668-Is-the-Arena-questionnaire-a-personality-test","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":11,"vote_sum":3,"vote_count":3,"section_id":200551868,"created_at":"2017-03-13T13:11:12Z","updated_at":"2019-02-12T22:27:23Z","name":"Is the Arena questionnaire a personality test?","title":"Is the Arena questionnaire a personality test?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T16:49:48Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"The Arena questionnaire is not a personality test. The questionnaire does contain some questions that are related to your personality and preferences. However, the questionnaire is not designed to be aligned with any specific personality traits.
"},{"id":115004430648,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004430648.json","html_url":"https://help.arena.io/hc/en-us/articles/115004430648-Why-am-I-being-asked-these-questions","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":12,"vote_sum":1,"vote_count":1,"section_id":200551868,"created_at":"2017-03-13T13:10:43Z","updated_at":"2019-01-10T16:50:09Z","name":"Why am I being asked these questions?","title":"Why am I being asked these questions?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T16:50:09Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"These questions are our way to getting to know a little more about you. We use your answers to these questions to determine if this is a job that you would enjoy and stay in.
"},{"id":115004279767,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004279767.json","html_url":"https://help.arena.io/hc/en-us/articles/115004279767-What-data-do-you-use","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":13,"vote_sum":0,"vote_count":0,"section_id":200551868,"created_at":"2017-03-13T11:28:18Z","updated_at":"2019-01-10T16:50:37Z","name":"What data do you use?","title":"What data do you use?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T16:50:37Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"Arena uses data about applicants, employees, and specific organizational outcomes. This data is used to create algorithms that predict which people are most likely to achieve these outcomes.
"},{"id":115004279747,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004279747.json","html_url":"https://help.arena.io/hc/en-us/articles/115004279747-How-do-you-use-data-in-your-predictions","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":14,"vote_sum":0,"vote_count":0,"section_id":200551868,"created_at":"2017-03-13T11:27:45Z","updated_at":"2017-03-13T11:33:17Z","name":"How do you use data in your predictions?","title":"How do you use data in your predictions?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2017-03-13T11:33:17Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"Arena collects data about applicants through our cloud-based platform, including responses, text, and interactions. We then assemble the most relevant applicant data to generate a prediction for each candidate in each position.
"},{"id":115004428388,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004428388.json","html_url":"https://help.arena.io/hc/en-us/articles/115004428388-How-do-I-know-that-the-information-about-me-will-be-safe","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":15,"vote_sum":0,"vote_count":0,"section_id":200551868,"created_at":"2017-03-13T11:28:57Z","updated_at":"2019-01-10T17:54:51Z","name":"How do I know that the information about me will be safe?","title":"How do I know that the information about me will be safe?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T17:54:51Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"We at Arena pride ourselves on data integrity and safety – we’ve been in your position and know firsthand the value of privacy. Not only is our cloud under the best safety for data available, there’s no one with whom we would share the information. The only thing that we share is your results to the hiring organization.
"},{"id":115004281847,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004281847.json","html_url":"https://help.arena.io/hc/en-us/articles/115004281847-I-applied-to-multiple-positions-within-an-organization-Do-I-have-to-take-multiple-screenings","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":16,"vote_sum":0,"vote_count":0,"section_id":200551868,"created_at":"2017-03-13T13:15:48Z","updated_at":"2019-01-10T16:46:01Z","name":"I applied to multiple positions within an organization. Do I have to take multiple screenings?","title":"I applied to multiple positions within an organization. Do I have to take multiple screenings?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T16:46:01Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"The first time that you take the Arena questionnaire, the responses stay valid for 6 months. Those responses can be applied to multiple positions within that organization.You do not need to retake the questionnaire within a six month period, even if you apply to multiple positions.
"},{"id":115004430828,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004430828.json","html_url":"https://help.arena.io/hc/en-us/articles/115004430828-Will-the-results-be-the-same-for-every-organization-and-every-role","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":17,"vote_sum":0,"vote_count":0,"section_id":200551868,"created_at":"2017-03-13T13:17:23Z","updated_at":"2019-01-10T16:42:34Z","name":"Will the results be the same for every organization and every role?","title":"Will the results be the same for every organization and every role?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T16:42:34Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"Your results are specific to the particular organization and role to which you have applied.
"},{"id":115004427928,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004427928.json","html_url":"https://help.arena.io/hc/en-us/articles/115004427928-I-expected-to-receive-an-email-with-a-link-to-the-Arena-questionnaire-but-didn-t-What-do-I-do","author_id":775463668,"comments_disabled":false,"draft":false,"promoted":false,"position":18,"vote_sum":0,"vote_count":0,"section_id":200551868,"created_at":"2017-03-13T11:25:09Z","updated_at":"2026-03-19T14:12:56Z","name":"I expected to receive an email with a link to the Arena questionnaire but didn’t. What do I do?","title":"I expected to receive an email with a link to the Arena questionnaire but didn’t. What do I do?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T16:52:06Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"Please contact our support team via support@arena.io or 1-888-444-0693 x 3405. Be sure to provide them with your name and email address. They will be able to assist you in gaining access to the questionnaire.
"},{"id":115004427728,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/115004427728.json","html_url":"https://help.arena.io/hc/en-us/articles/115004427728-I-would-like-to-know-more-about-my-job-application-Who-should-I-contact","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":19,"vote_sum":0,"vote_count":0,"section_id":200551868,"created_at":"2017-03-13T11:23:49Z","updated_at":"2019-01-10T16:52:48Z","name":"I would like to know more about my job application. Who should I contact?","title":"I would like to know more about my job application. Who should I contact?","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T16:52:48Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"Arena is a third party company that partners with organizations to administer the Arena questionnaire as part of their hiring process. We do not have insight into job applications.
\n\n
Please direct any questions about your application to the Human Resources department at the organization to which you’ve applied. Alternately, if you have been working with a recruiter or hiring manager, you may contact them.
"},{"id":203883878,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/203883878.json","html_url":"https://help.arena.io/hc/en-us/articles/203883878-What-is-my-score","author_id":775463668,"comments_disabled":true,"draft":false,"promoted":false,"position":20,"vote_sum":1,"vote_count":1,"section_id":200551868,"created_at":"2015-02-03T18:56:39Z","updated_at":"2019-04-16T19:39:33Z","name":"What is my score? ","title":"What is my score? ","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-14T18:50:07Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"I’m sorry, but we cannot release your results in accordance to company policy. The purpose of the Arena questionnaire is to get to know you better so we can begin to see if this is a job that you would be happy to stay in.
\nArena does not make any assertions about an applicant’s intelligence, skill, or experience, but about retention. For further information about Arena, please check out our website (https://www.arena.io).
"},{"id":204567207,"url":"https://arenadotio.zendesk.com/api/v2/help_center/en-us/articles/204567207.json","html_url":"https://help.arena.io/hc/en-us/articles/204567207-I-want-to-check-the-status-of-my-application","author_id":775463668,"comments_disabled":false,"draft":false,"promoted":false,"position":21,"vote_sum":1,"vote_count":1,"section_id":200551868,"created_at":"2015-02-03T18:54:49Z","updated_at":"2019-02-12T22:24:49Z","name":"I want to check the status of my application","title":"I want to check the status of my application","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2019-01-10T17:55:50Z","user_segment_id":null,"permission_group_id":99687,"content_tag_ids":[],"label_names":[],"body":"Arena is a third party company that partners with organizations to administer the Arena questionnaire as part of their hiring process. We do not have insight into job applications. Please direct any questions about your application to the Human Resources department at the organization to which you’ve applied. Alternately, if you have been working with a recruiter or hiring manager, you may contact them.
"}],"sort_by":"position","sort_order":"asc"}